Coaching Services for Public Servants

Career Transition

 

Federal Resumes that work: How to get a government job (1 day)

Topics:

1. Federal careers at a glance

2. Market research: How to target your ideal career

3. Resume writing strategies

 

Career Fulfillment in Public Service (2 days)

Topics:

1. Happy Employees: How to build a fulfilling career

2. Federal resumes that work: Strategies to get a government job

3. Hiring Authorities for Government Executives

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The Art of Professional Development (1 day)

Topics:

1. Start with Why: Differentiating oneself from the competition

2. Emotional Intelligence and Career Growth: How to foster ongoing professional development

3. Career Positioning: Techniques for personal branding and networking

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Workplace Etiquette: Professionalism tools to springboard your career (1 day)

Topics:

1. The Map is the Territory: Professional image and perception as reality

2. The Ties that Bind: Interpersonal and virtual interactions for strong relationships

3. Personal branding: How to stand out as the clear choice

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People Hire People Not Resumes: Career networking for government success (1 day)​

Topics:​

1. Understanding Your Network: How to understand your colleagues and shared opportunities

2. Be Known for a Good Reason? Tools to Develop your brand and message

3. Deliver on Your Value Proposition: Best practices for engagement

 

Communication Development

 

Excellence in Internal and External Customer Service (2 days)​

Topics:​

1. Building Productive Partnerships: How to define roles in the customer service process

2. The Platinum Principle: How to treat others the way they want to be treated

3. The Key to Enduring Partnerships: How to generate mutually beneficial exchanges

 

Communicating for Positive Impact (2 days)

​Topics:

1. Self-assessment of personal communication style

2. Communicating with Purpose: Verbal and non-verbal communication styles

3. The Gateway to Next Level Performance: Tools for giving and receiving feedback

4. Finding your voice: Presentation strategies to lead the room

 

Effective Presentation Skills (1 day)

​Topics:

1. The Public Speaking Journey: How to design your presentation content and delivery

2. Speaking with Confidence: How to self-assess your presentation skills

3. Own the Room: Skills for effective presentation delivery

 

Effective Organizational Writing (1 day)

​Topics:

1. Words Matter: Techniques for creating concise and motivating documents

2. Email Etiquette and Best Practices: Editing and proofreading for successful decision making

3. Effective Customer Communication: How to meet the needs of your stakeholders

 

Managing Conflict—Workshop for Personal Effectiveness (1 day)

​Topics:

1. Know Your Conflict Management Style: Self-assessment and monitoring strategies

2. Conflict Management Approaches: How to lead with authenticity and influence

3. Self-Control for Team Success: How to manage personal “triggers”

 

Leveraging Difficult Conversations (1 day)

​Topics:

1. Constructive Conflict Resolution: Key components of a difficult conversation

2. Positive Approaches to Difficult People: Strategies for success in difficult interactions

3. Building Personal Awareness: How to connect your perceptions to partnerships

 

Leadership Skills—Managing Up (1 day)

​Topics:

1. Leadership from a subordinate position

2. Communication and influence skills for a positive relationship with your supervisor

3. Addressing work styles, expectations, resources, and goals

4. Dealing with difficult relationship patterns

 

Leadership and Management

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Let Your Personality be Your Guide: How to build professional relationships (2 days)

Topics:

1. Reflect on who you are: Take the free personality assessment

2. Pay Attention to Your Attention: How to be mindful of your biases

3. Know Your Preferences: How to use the platinum rule 

 

Collaboration in the Workplace: How to build a culture of transparency and trust (2 days)

Topics:

1. Determining when it is helpful to collaborate

2. Self-aware communication skills to support collaboration

3. Organizational success moves at the speed of trust

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Influence and Negotiation: How to nurture your leadership capabilities (1 day)

​Topics:

1. Influencing strategies and principles

2. Approaches and strategy in negotiation

3. Skills for negotiating win-win solutions

 

Stepping into Leadership: Assembling your managerial toolkit (1 day)

Topics:

1. Management vs. leadership: The keys to career success and fulfillment

2. Transitioning to a leadership role: 5 key pitfalls to avoid

3. Building a team: How to embrace differences as a competitive advantage

 

Change Management for the Organization and the Individual (1 day)

​Topics:

1. Time to Level-Up: Change as a multi-dimensional challenge and opportunity for growth

2. Growth is Possible: Understanding and supporting the emotional experience of change

3. Tools for leading effective organizational change: Planning, communications, and buy-in

 

Building Team Performance: How to drive performance through feedback (1 day)

​Topics:

1. Show Some Empathy: Performance coaching to support supervisory development

2. Put it Into Practice: Techniques and approaches for performance coaching

3. Different Strokes for Different Folks: Apply your skills with care and joy

 

Driving Organizational Growth: Techniques for Effective Meeting Facilitation (1 day)

​Topics:

1. Get it Down on Paper: Preparation activities including building agendas

2. One Step at a Time: Creating strong dialogue at a positive pace

3. Building Concurrence: Managing disagreement and challenging behaviors

4. We All Win, or We All Don’t Play: Methods and tools for group decision making

 

Team Leadership Tools: Techniques to cultivate career satisfaction (1 day)

​Topics:

1. Start Your Engines: Teamwork and the contexts that support a team to thrive

2. How Stuff Gets Done: Tools for the key roles and responsibilities of a team leader

3. I Love it When a Plan Comes Together: Facilitating team development and performance

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Leadership Effectiveness Through Emotional Intelligence (1 day)

Topics:

1. Are You a Good Leader? Self-assessment of current emotional intelligence

2. Act with Authenticity: The impact of emotional intelligence on leadership effectiveness

3. Skill development and action planning: How to foster individual growth opportunities

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Leveraging Diversity in Generational Differences (1 day)

​Topics:

1. Generations in the workplace: How to embrace everyone’s traits and values

2. Leveraging Diversity: How and build collaboration across differences

3. We Win Together: Ensuring all are heard and all benefit

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Virtual Communication and Management (1 day)

​Topics:

1. The Virtual Workplace with Actual Results: How challenges become opportunities

2. I Think You’re on Mute: Self-assessment of communication style and virtual collaboration

3. Building a Strong Connection: Tools for communication, relationship building, and success